October 29, 2010 at 8:51 am
I'm having issues with iphone users being able to view auto generated SSRS 2008 R2 excel reports on their iphones. If they save it as Excel on their laptop's and then resend the file they can view it fine.
Anyone heard of this issue? I've seen a few bleeps about this on the net, but not much of a solution.
Thanks,
T
November 1, 2010 at 10:28 am
I found this on microsoft connect.
November 10, 2010 at 11:34 am
which iOS version are they on?
is ssrs 2008 r2 serving it as excel 2007 format and they are saving it in an earlier version?
just tried it on my iphone 3GS running iOS 4.1 and SSRS 2005 and it works. even gives me the option in opening it in readdledocs since i have it installed
November 10, 2010 at 11:40 am
Any Phone on iOS 4 or above. The one I have for testing is iOS 4.1 and is up to date. I have a user on iOS 3 and he can preview the files fine.
One weird note is that last Friday several others and myself could preview the files for a day and now we can't.
I know that really defies any logic, I'm not really happy with these iPhones, and I don't know how the Excel files are rendered any differently from other files from SSRS.
November 10, 2010 at 11:51 am
what's the error? are these personal owned iphones or company owned? any difference in the apps installed? any jailbroken? was it with the default Safari browser or one of the other third party browsers in the app store?
did you try to reboot the iphone? that's one feature apple built in to make us Windows people feel at home
can't say the iphone is trouble free but it's much better than my blackberry that i only keep around since it's employer issued.
November 11, 2010 at 9:57 am
The error is "Unable to Read Document" and it's only Excel files generated from SSRS 2008 R2 when reading the attachment in email.
These are all work phones.
December 12, 2010 at 1:29 pm
Everyone with this issue should follow the link below and select "I can too." We are experiencing this issue on SSRS 2005, 2008, 2008 R2 and 2012 servers. I've also tried a few 3rd party iPhone apps all exhibiting the same issue.
Also other discussions on the topic.. Post there and also call Apple. I've sent sample files to Apple support, hopefully that goes somewhere.
Cannot open excel files in iOS4
http://discussions.apple.com/message.jspa?messageID=12356886#12356886
iOS4 Does not like Excel
http://discussions.apple.com/message.jspa?messageID=12105999#12105999
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