Subscription email failure (MHTML)

• Bill-89778

  Ten Centuries

  Points: 1181

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  July 30, 2013 at 9:51 am

  #281150

  Hi Everyone,

  Need some help on some strange behavior...

  I'm moving some existing (and working!) SSRS reports from a 2008 R2 install to a new 2012 SP1 Enterprise server. This group of reports is sent out on a daily basis via timed subscriptions in MHTML format.

  After moving them to the new server, 2 of them are getting 'Failure sending mail' results. The Reporting Services log contains the following:

  emailextension!WindowsService_0!75c!07/30/2013-10:31:43:: e ERROR: Error sending email. Exception: System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

  at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)

  Doing some further testing reveals that I can choose a different delivery method, such as PDF, and get the expected results.

  I can also duplicate the results on a test server, even after I applied CU4 updates.

  Any thoughts on what to check next?

  Thanks.

  Bill

• JM5715

  SSC Rookie

  Points: 43

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  December 10, 2014 at 9:21 am

  #1763830

  Did you ever solve this. I'm having the exact same problem.

  Thanks!