OWC11 Nightmare!!! Can't Install Named Instance

  • I'm being driven demented by OWC11! Please help before they take me away! I'm trying to install a new named instance of SQL 2005 Enterprise 64 bit on a box which already has a default instance patched to SP3.

    Setup barfs at the OWC11 stage and it complains about missing files I can't even find in the installation media. I have absolutely no idea what to do now. I tried uninstalling / reinstalling OWC11 but to no avail.

    My boss thinks installing a new instance is simple and he'll think I'm an idiot if I can't resolve this. He may be right of course but I'm stuck.

    Is this a bug? Sure smells like one. Will this go away at SQL 2008?

    Sorry to dump a lot of text but here's the OWC setup log -

    === Verbose logging started: 22/09/2010 19:32:47 Build type: SHIP UNICODE 3.01.4000.4042 Calling process: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\setup.exe ===

    MSI (c) (0C:B4) [19:32:47:199]: Resetting cached policy values

    MSI (c) (0C:B4) [19:32:47:199]: Machine policy value 'Debug' is 0

    MSI (c) (0C:B4) [19:32:47:199]: ******* RunEngine:

    ******* Product: ******* Action:

    ******* CommandLine: **********

    MSI (c) (0C:B4) [19:32:47:215]: Client-side and UI is none or basic: Running entire install on the server.

    MSI (c) (0C:B4) [19:32:47:215]: Grabbed execution mutex.

    MSI (c) (0C:B4) [19:32:47:215]: Cloaking enabled.

    MSI (c) (0C:B4) [19:32:47:215]: Attempting to enable all disabled priveleges before calling Install on Server

    MSI (c) (0C:B4) [19:32:47:215]: Incrementing counter to disable shutdown. Counter after increment: 0

    MSI (s) (AC:74) [19:32:47:215]: Grabbed execution mutex.

    MSI (s) (AC:14) [19:32:47:215]: Resetting cached policy values

    MSI (s) (AC:14) [19:32:47:215]: Machine policy value 'Debug' is 0

    MSI (s) (AC:14) [19:32:47:215]: ******* RunEngine:

    ******* Product: ******* Action:

    ******* CommandLine: **********

    MSI (s) (AC:14) [19:32:47:215]: Machine policy value 'DisableUserInstalls' is 0

    MSI (s) (AC:14) [19:32:47:215]: Warning: Local cached package 'C:\WINDOWS\Installer\51ef58f.msi' is missing.

    MSI (s) (AC:14) [19:32:47:215]: User policy value 'SearchOrder' is 'nmu'

    MSI (s) (AC:14) [19:32:47:215]: User policy value 'DisableMedia' is 0

    MSI (s) (AC:14) [19:32:47:215]: Machine policy value 'AllowLockdownMedia' is 0

    MSI (s) (AC:14) [19:32:47:215]: SOURCEMGMT: Media enabled only if package is safe.

    MSI (s) (AC:14) [19:32:47:215]: SOURCEMGMT: Media is enabled for product.

    MSI (s) (AC:14) [19:32:47:215]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

    MSI (s) (AC:14) [19:32:47:215]: SOURCEMGMT: Trying source H:\SQL_Installer_Files\Disk1\Setup\.

    MSI (s) (AC:14) [19:32:47:215]: Entering CMsiConfigurationManager::SetLastUsedSource.

    MSI (s) (AC:14) [19:32:47:215]: Specifed source is already in a list.

    MSI (s) (AC:14) [19:32:47:215]: User policy value 'SearchOrder' is 'nmu'

    MSI (s) (AC:14) [19:32:47:215]: Machine policy value 'DisableBrowse' is 0

    MSI (s) (AC:14) [19:32:47:215]: Machine policy value 'AllowLockdownBrowse' is 0

    MSI (s) (AC:14) [19:32:47:215]: Adding new sources is allowed.

    MSI (s) (AC:14) [19:32:47:215]: Set LastUsedSource to: H:\SQL_Installer_Files\Disk1\Setup\.

    MSI (s) (AC:14) [19:32:47:215]: Set LastUsedType to: n.

    MSI (s) (AC:14) [19:32:47:215]: Set LastUsedIndex to: 1.

    MSI (s) (AC:14) [19:32:47:215]: SOURCEMGMT: Resolved source to: 'H:\SQL_Installer_Files\Disk1\Setup\'

    MSI (s) (AC:14) [19:32:47:231]: File will have security applied from OpCode.

    MSI (s) (AC:14) [19:32:47:231]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'H:\SQL_Installer_Files\Disk1\Setup\OWC11.MSI' against software restriction policy

    MSI (s) (AC:14) [19:32:47:231]: SOFTWARE RESTRICTION POLICY: H:\SQL_Installer_Files\Disk1\Setup\OWC11.MSI has a digital signature

    MSI (s) (AC:14) [19:32:47:262]: SOFTWARE RESTRICTION POLICY: H:\SQL_Installer_Files\Disk1\Setup\OWC11.MSI is permitted to run at the 'unrestricted' authorization level.

    MSI (s) (AC:14) [19:32:47:262]: End dialog not enabled

    MSI (s) (AC:14) [19:32:47:262]: Original package ==> H:\SQL_Installer_Files\Disk1\Setup\OWC11.MSI

    MSI (s) (AC:14) [19:32:47:262]: Package we're running from ==> C:\WINDOWS\Installer\1c2640.msi

    MSI (s) (AC:14) [19:32:47:262]: APPCOMPAT: no matching ProductCode found in database.

    MSI (s) (AC:14) [19:32:47:262]: MSCOREE already loaded, using loaded copy

    MSI (s) (AC:14) [19:32:47:262]: Opening existing patch 'C:\WINDOWS\Installer\1340ab.msp'.

    MSI (s) (AC:14) [19:32:47:262]: Note: 1: 2203 2: C:\WINDOWS\Installer\1340ab.msp 3: -2147287038

    MSI (s) (AC:14) [19:32:47:262]: Couldn't find local patch 'C:\WINDOWS\Installer\1340ab.msp'. Looking for it at its source.

    MSI (s) (AC:14) [19:32:47:262]: Resolving Patch source.

    MSI (s) (AC:14) [19:32:47:262]: User policy value 'SearchOrder' is 'nmu'

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Media enabled only if package is safe.

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Media is enabled for product.

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Processing net source list.

    MSI (s) (AC:14) [19:32:47:262]: Note: 1: 1402 2: UNKNOWN\Net 3: 2

    MSI (s) (AC:14) [19:32:47:262]: Note: 1: 1706 2: -2147483647 3: OWC11SP3.MSP

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Processing media source list.

    MSI (s) (AC:14) [19:32:47:262]: SOURCEMGMT: Resolved source to: 'OWC11SP3.MSP'

    MSI (s) (AC:14) [19:33:17:404]: Note: 1: 1314 2: OWC11SP3.MSP

    MSI (s) (AC:14) [19:33:17:404]: Unable to create a temp copy of patch 'OWC11SP3.MSP'.

    MSI (s) (AC:14) [19:33:17:404]: Note: 1: 1708

    MSI (s) (AC:14) [19:33:17:404]: Note: 1: 2729

    MSI (s) (AC:14) [19:33:17:404]: Note: 1: 2729

    MSI (s) (AC:14) [19:33:17:404]: Product: Microsoft Office 2003 Web Components -- Installation failed.

  • One option - try re-installing OWC from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=7287252c-402e-4f72-97a5-e0fd290d4b76&DisplayLang=en

    Note - this might end up messing things up further (it is OWC after all hehe) but it might help as a last resort...

    Reference: http://connect.microsoft.com/SQLServer/feedback/details/282227/owc11-setup-failed

  • Tried that already. Still get the missing files err. Arrgghh!

  • From the error message it appears that some of the .msp files got deleted from c:\windows\installer folder and the setup is looking for those files. I had similar issue[/url] while installing a hotfix. You may try the similar approach for this as well.

    Pradeep Adiga
    Blog: sqldbadiaries.com
    Twitter: @pradeepadiga

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